Support

Support

Need help with a booking, payment, ticket, your account, or anything else on Tabu?

Our team is here to help. Choose the topic that best matches your issue and send us a message below.

How can we help?

  • Bookings & Reservations

    Questions about restaurant reservations, table bookings, booking changes, cancellations, or confirmation details.

  • Payments & Refunds

    Questions about charges, deposits, payment issues, refunds, or payment confirmations.

  • Events & Tickets

    Help with event tickets, ticket access, event details, or ticket-related issues.

  • Account & Login

    Help accessing your account, updating your information, or resolving login issues.

  • The Scene

    Questions or concerns relating to posts, profiles, reporting, blocking, or activity on The Scene.

  • Technical Issues

    Report a bug, app error, loading issue, or anything that is not working as expected.

Send us a message

Please provide as much detail as possible so we can help you efficiently.

Required fields are marked with an asterisk.

Sending opens your email app with the details filled in, addressed to our support team. Nothing is sent until you send it there.

Prefer email?

You can also contact the Tabu support team directly at:

support@tabu.social

Support hours
10:00–22:00 ICT, every day
Response time
Reports of content or conduct are reviewed within 24 hours. Other enquiries are answered during support hours.

Reporting something urgent

If you believe someone is in immediate danger, contact the local emergency services first. To report content or a user on Tabu, use the report control in the app, or email our support team and mark your message urgent. Reports are reviewed within 24 hours.

Quick links

Who you are contacting

Tabu Co., Ltd.
27/2 Sukhumvit 33 (Daeng Udom), Khlong Tan Nuea, Watthana, Krung Thep Maha Nakhon 10110
Company registration number
0105569086462